Shipping policy

Shipping Policy

We currently ship to selected countries within Europe.

Shipping costs
Shipping costs are calculated and displayed at checkout based on your delivery destination.
Orders over €300 qualify for free shipping.

Processing time
Orders are typically processed within 1–3 business days.

Delivery time
Estimated delivery times vary depending on the destination and are shown at checkout where available. Please note that delivery times are estimates and may be affected by the carrier, public holidays, or other circumstances outside our control.

Tracking
When tracking is available, you will receive tracking information after your order has been dispatched.

Delivery details
Please make sure your delivery address and contact information are correct before completing your order. EPIONA cannot be held responsible for delays caused by incorrect or incomplete delivery information.

If you have any questions about your delivery, please contact us through the contact details provided on our website.